$0 copay may be restricted to particular tiers, preferred medications, or home delivery prescriptions during the initial coverage phase and may not apply during the coverage gap or catastrophic stage. Call OptumRx toll-free at 1-888-658-0539 (TTY 711), any day, anytime. ET, Monday through Friday, UnitedHealthcare Insurance Company or an affiliate (UnitedHealthcare), [[state-start:AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,NE,MP,NV,NH,NJ,NM,NY,NC,ND,OH,OK,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,VA,WA,DC,WV,WI,WY,null]]. Medication is often one of them. Can you help me? Call us at 1-877-342-9352 or visit Optum Infusion Pharmacy General Questions 1-855-427-4682 - available 24/7 Get answers to your questions Billing Questions 1-855-577-6521 For statement questions or to pay your bill Provider Helpline 1-855-427-4682 We can help answer any questions you have Technical Assistance 9 a.m. 5 p.m. Enter your username, password and your order number or any valid prescription number. Physician contacts. Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools. How do I find what prescription medications are covered by my plan? Have a question or need assistance? Use your Optum Specialty prescription number to register your online account to: Call us at1-877-342-9352or visit Optum Infusion Pharmacy, 1-855-427-4682 - available 24/7Get answers toyourquestions, Send Email1-855-577-6521For statement questions or to pay your bill, Send Email1-855-427-4682We can help answer any questions you have, Get answers tofrequently asked questions(FAQs)and for technical support, email us. Track your home delivery order Refill a home delivery prescription Refill a specialty prescription Sign in to Optum Specialty Pharmacy maximum times a patient is to test daily), Verify collaborating / supervising physician information is included as required by your state for midlevel practitioners. Fast, free delivery to your home or office with OptumRx drugstore. Call the number on the back of your member ID card. Optum Specialty Pharmacy Providers ATTN: Enhanced process for providers receiving prescription renewal requests For the providers who are not ePrescribing (eRX) enabled, you will now receive prescription authorization requests via secure direct message within your EHR workflow. Other ways to submit a prior authorization, Having difficulties with ePA? Have other questions about Optum Home Delivery? 1. . 2023 Optum, Inc. All rights reserved. You can also call the phone number on your health plan ID card to talk to us. Part of Optum Rx, Genoa Healthcare is a unique kind of pharmacy. For prior authorization or exception requests, call 1-800-711-4555, option 2. PDF Submitting a prescription to Optum Home Delivery [[state-end]], Your session is about to expire. Read more You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Designed for those who have mild to moderate hearing loss, the devices are much less expensive than prescription options. You can also Sign in or call the phone number on your member ID card to find your order. We can connect you with the right Optum Rx specialist. OptumRx Mail Service Pharmacy Phone Number #2 : 800-562-6223 - GetHuman telephone or fax. For additional assistance, see more ways to get in touch. Were always looking for the safest, most effective and lower cost medication to include with your health plans. Exclusions may include cost reduction requests such as tiering exception, copay waiver, and tier cost sharing. Find help for your prescription refills, account passwords and other prescription benefits needs. For prior authorization or exception requests, call. OptumRx Customer Service. Optum Rx customer service. For your security, we'll send you a confirmation email and a letter to the name and address on file. specialty_and_infusion_businessdevelopment@ds.uhc.com. Contact Us | Optum Easily manage your medications, claims, and orders on any device- whether at home or on the go. Go to the member site to sign in or register for an account. 5 Solutions for Droopy Eyelids View Updates . Take your medications on time. OptumRx is an affiliate of UnitedHealthcare Insurance Company. E-prescribing (eRx) will remain the primary channel for sending these notifications. Go to Pharmacies and Prescriptions to search for a provider list in your area. . Track Order - OptumRx MEDSUPP TFN/TTY 711, 7 a.m. to 11 p.m. Your order number can be found in two ways: On the order confirmation page received after placing your order. Get your medications delivered straight to you. Already a member? Refill and manage your prescriptions online, anytime. Pharmacy and Prescriptions - OptumRx You can find prescription medications coverage information for your plan by logging in to OptumRx.com. For current HSA, FSA and HRA account holders, find support at the link below or call us today. ET, Saturday, [[state-start:null,AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,MP,NE,NV,NH,NJ,NM,NC,ND,OH,OK,OR,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,WA,VA,DC,WV,WI,WY]]Medicare Supplement Insurance plans Optum Contact Information Are you looking for information about purchasing a product or service? Let us help you find what you are looking for. Get easy access to quality and affordable health care and medications no matter your insurance status. Prescriptions from Optum Home Delivery should arrive within 5 business days after we receive the complete order. Get started with only a few quick steps. Find answers to all your pharmacy questions, too. That's it! Sign up to get your maintenance medication with home delivery. Get answers to your questions here. For general inquires, call our subrogation department. Optum Home Delivery through OptumRx pharmacy is not available for the AARP MedicareRx Preferred plan (PDP) in the following territories: Guam, American Samoa, U.S. Virgin Islands and Northern Mariana Islands. Rely on expert support for complex conditions. Call 988 or 1-800-273-TALK/En espaol 1-888-628-9454. When you switch to a new plan, your prescription coverage may change. Or use the OptumRx app on your smart phone or tablet. Use the tools under Member Toolsto check. Cons Requires 10 days of postsurgery rest. New prescription physician fax form Use this form to order a new mail service prescription by fax from the prescriber's office Mail order prescription physician fax form Before you send us a prescription and to minimize any delays or outreach Verify with your patient OptumRx is their home delivery pharmacy %%EOF Over 2/3 of the PAs that we receive each year are now electronic. Prescribers and pharmacies, please use the form below. Electronic Prescribing (eRx) to Optum Rx Enable accurate and efficient electronic prescribing to send prescriptions directly to the pharmacy. Your PDL is broken into cost levels called tiers. If you are looking for pharmacy services,contact Optum Rx sales. Specialty Pharmacy Patient Get started with Specialty Pharmacy Refill your prescription Track your order Manage your account online Live chat Billing questions Technical support Other questions Infusion Pharmacy Patient Get plan information, forms and documents you may need now or in the future. Find answers to all your pharmacy questions, too. home page in. Over-the-Counter Hearing Aids as Effective as Prescription There are several easy ways to order prescription refills. Optum Specialty Pharmacy Providers 7 a.m. 11 p.m. Please order at least 21 days before you need your medicine. Frequently asked questions - OptumRx We are working to add this functionality to our website in the near futureplease keep checking back to start taking advantage of this new feature. For support, give us a call orvisit us here. Learn more Utilize real-time benefit check Get patient-specific prescription costs, lower-cost options and coverage details right at the point of care through your ERM platform. Or use the OptumRx app on your smart phone or tablet. This information is not a complete description of benefits. Get your medications at a low price, safely and conveniently. Call the number on the back of your membership card or call the corporate switchboard, . There are some things in life we depend on. You can find a list of network pharmacies on OptumRx.com or by using the mobile app. Are you looking for information about purchasing a product or service? Customer service, home delivery: 1-800-356-3477 Pharmacists: Available 24 hours a day, 7 days a week to answer questions or address concerns from OptumRx home delivery customers. Contact your representative directly or get your financial support questions answered. It is important to know if your prescription is covered by your health insurance plan. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. We're always here to help. There, you can also look for details on how to keep getting the same medication or switching to a lower-cost option. reuniterx.com Eunice Kennedy Shriver National Institute of Child Health and Human Development Phone: 1-800-370-2943 You will automatically go back to the Optum Home Delivery (OptumRx Mail Service) 6800 W 115th St, Suite 600 Overland Park, KS 66211-9838 NCPDP: 1718634 Call 1-800-791-7658 - Provide a verbal prescription directly to an Optum Rx provider dedicated pharmacist. Call UnitedHealthcare at: It shows you the medications that are covered by your plan. If you're new toOptum Specialty Pharmacy and want to begin filling your prescriptions with us,start your first fill here. Were here to guide you any time with compassionate care and a simple experience. Set your own customized notification schedules with the My Medication Reminders tool. Get support, answers and expert care for mental health and substance use disorders. First time fills of new or transferred prescriptions should arrive within 10 business days. Find support and resources for health care providers or learn about career opportunities. Medication is often one of them. DPL-Footer Legal And Social Bar Component, Utilization management changes, effective 07/01/23, Fraud, waste, abuse and general compliance, Language Assistance / Non-Discrimination Notice, Asistencia de Idiomas / Aviso de no Discriminacin. Optum Customer Support You can also call the phone number on your health plan ID card to talk to us. Call 1-877-699-5710 (TTY: 711), 8 a.m. 8 p.m., 7 days a week, for more information. Prior authorizations (PAs) help manage costs, control misuse and protect patient safety to ensure the best possible therapeutic outcomes. We emailed the order number to you. . Our pharmacy offers a number of resources to help you learn how to inject your medication. coverage options and when to enroll. ET, Monday through Friday Menu. Ready to enroll? Language Assistance / Non-Discrimination Notice, Asistencia de Idiomas / Aviso de no Discriminacin. We offer other various resources to help support your understanding and use of ePA. There are some things in life we depend on. 1. Last updated: 04/27/2023 at 12:01 AM CT | Y0066_AARPMedicarePlans_M, Last updated: 04/27/2023 at 12:01 AM CT | Y0066_UHCMedicare_M, Sign in if you already have an OptumRx account, For more information about home delivery with OptumRx, visit the OptumRx Education Center. Arkansas Prior Authorization or Exception Request, Verified Internet Pharmacy Practice Sites. The American Medical Association (AMA) wants to help bring ePA awareness to physician practices. A prescription number can be found on one of your prescription labels (on a pill bottle), your prescription reorder form, or on the invoice that was sent with your last order. OptumRx is not authorized to review requests for medications supplied by the physicians office. The savings and convenience of a mail order pharmacy. No charge for standard delivery to U.S. addresses. The next best way to talk to their customer support team , according to other OptumRx customers, is by calling their 800-562-6223 phone number for their Mail Service Pharmacy department. Claims form: e-form. Take the guesswork out of your medication routine. Step 2 - The first required information is that of the member. Call us if you need help with prescription refills, account passwords and other prescription benefits needs. 1-800-356-3477. For prior authorization or exception requests, call1-800-711-4555, option 2. Frequently Asked Questions - OptumRx Need to brush up on enrollment basics? Enter their name, insurance ID number, DOB, full address, and phone number. Text "HELLO" to 741741 or visit https://988lifeline.org/. Review Optum Rx Formulary Changes: Effective 7/1/23 . Call for patient support, or email or sign in to your account.