Why dont they stand behind their product? They promised to call back. My LG washer is also rusting around the bleach dispenser and the rust is corroding the whole underside of the top of the machine. How do you join this lawsuit. We expect LG would consider making it right by their customers and offer some solutions instead of blaming customers of not caring for their machines properly. Will never buy another lg product. Rust Machine purchased 2013. Top is rusting in many places. I bought the washer and dryer in July of 2018. Same issues with my LG, please keep me posted and add to lawsuit. OWNER RICK'S APPLIANCE REPAIR APPLIANCE TECHNICIAN FOR 31 YEARS REFRIGERATION SPECIALIST ONLINE SERV TECH: ApplianceBlog.com CERTIFIED TYPE 1; TYPE 2REFRIGERATION SERVICE E.S. Unbelievable attitude for LG to take. Ive joined this class action suit and not heard one thing regarding my joining or the status of this case. I am angered by the result of the class action suit as well as by the number of consumers whove commented on this because of the exact same issue. He griped about if he has to fix it, the entire top needs to be removed, yada yada yada. Where can I find status? We shook our laundry out and pieces of rust flew out. Information contained in service manuals typically includes schematics / circuit diagrams, wiring diagrams, block diagrams, printed wiring boards, exploded . Our LG top loading washer started to rust around the bleach dispenser within the first year of owning it. Were done. Touch-up paint is only available for Black, White, and Titanium (Grey Cabinet) refrigerators. The rust around my bleach dispenser has finally caused the plastic bleach cup to fall through the top of the machine and water is pouring out of the space left between the bleach cup and the machine top. can we join the claim? Good luck everyone. We will put a bead of silicone in the crevasse I have made several complaints and apparently they have not recalled their defective EXPENSIVE product. I too, have an LG washer, Inverter, Direct Drive, purchased perhaps 5-6 years ago @ Home Depot. Our LG washing machine purchased in 2010 has been one of the best washing machines except for the fact it started rusting within the first couple of years we purchased it. I never use bleach and my lid is completely rusted in the hinge area where there is no way I can dry off excess water. It gets better. at first i saw the specs and particles and thought my kids just had dirt in their pockets but upon further inspection I realized the whole machine was rusting out and peeling. It has just gotten worse over the past year. Is it too late for us to join the class action? Why this law suit was dismissed is beyond me! I am now into the 3rd hour since going at it with my dremel because no matter how much I sprayed air, suctioned with the shop vac, etc, there continued to be huge flakes of rust and literal piles of fine rust dust all around the top of the basket. Rust spots are are getting on clothing and sheets. The tub clean function helps clean the grime inside the washer tub by soaking, washing, rinsing, and spinning the drum. So upset. My husband scraped off as much rust as he could & applied some spray paint. This website is not intended for viewing or usage by European Union citizens. You will be purchasing a new one in few years because its rusted!! Per Wikipedia LG has an environmental record. I am so disgusted with L.G.!!! For Kenmore or LG washers purchased at Sears or Kmart; toll-free at (888) 812-2935, from 7 a.m. to 7 p.m. CT Monday through Friday, or from 7 a.m. to 6 p.m. CT Saturday, or online at www.sears.com and click on Customer Service Home then Product Recalls in the Product Information section. Ive followed the directions as per instructed by LG when putting in the bleach and I am still stuck with this problem. Rust on the top corners and the hinges area. We have all the same problems with our machine any updates,or how to make a claim. At first, I blamed myself thinking I must be letting bleach drip around the edges. I have similar rusting issues with my high end top load LG washer. I have tried to make sure I leave the lid open after running loads of laundry in order to help it . I would like to be added to the class action. I am also having this issue. We have replaced it a few times and it still continues to break so we have to use the machine without the cap, hoping nothing else goes wrong, even while our clothes still get damaged spots on them religiously. Has anyone had luck with customer support or having their washer replaced. Paint is flaking off too. I have since discovered a large area of corrosion on the FRONT of my machine below the top corner where the bleach dispenser is. The first time I pulled the tray out a huge chunk of metal broke off of it. Product Information. I would like to participate in this suit. 8 year old piece of junk. Whos protecting them? [59] In 2004, LG made 4A-rated water efficiency claims for numerous washing machines before they were certified. My lg washer is rusted where the bleach goes. We are 72 years old and take excellent care of our home and appliances. Im very disappointed in the quality of this LG washer. The bleach dispenser is a plastic insert which fits into the metal top of the washer. I have a similar issue rust under and along the soap dispensers. LG WT5101HV / WT5170HV / WT5170HW Service Manual This machine has been staining my whites forever. I will NEVER buy another LG appliance! I have to vaccuum the inside before washing a load. They ignore my emails, or say that they cannot help me. LG does not want to fix it. Called LG, and a technician came and diagnosed that its misuse on our part. The rust spread all around, and as it. Had nothing but problems with this washer from day 1 and now it is completely broken. I am having the same issue with rust around the bleach dispenser. I called LG about the problem after 2 yrs into my purchase. I have been on an ongoing battle with LG regarding this same issue. Trust me, I just bought a GE piece of junk that they are already replacing for me, but I have moved the LG to my rental, but if I cant sand and paint, I am just going to try to sell it for something. What is LG doing to fix the problem? I cant afford to buy another machine. Same problem, same complaint, same RUST, same LG response: improper use, improper care, using bleach (come on, isnt that what it is for?? Worn out drum bearing. Both washer and dryer have flakes of white paint coming off ! I have damaged so many comforter, sheets, clothing with rust stains. I had NO idea there was a lawsuit until I looked up TODAY by chance how to clean off rust from the bleach area of my LG washer thinking I was the ONLY one with the issue!! Bleach somehow makes its way into the color loads. They replaced the top and now the new top is rusted out. Since LG wont remedy this I will not buy any more of their products, which is a shame because I like the washer otherwise. Any advice?? I didnt realize it was destroying clothes . I will never buy a LG product again! It is absolutely horrible to spend Top Dollar on a supposed High-End Washing Machine only to have it LITERALLY fall apart in front of you. LG a should make this right for all involved. Today the cover inside bottom middle of the drum sheared off. We bought it in 2012. My washer has lots of rust!! I have an LG top loading washer, Model #WT4870CW, that was purchased on 6/4/2013. Just wasted alot of money. i have been through All of their little scenarios!!! I purchased mine October 2018, and the bleach dispenser bubbled up and damaged the paint In less than a year As much as I wipe it around, it still damaged the paint around dispenser. that starts the rust forming. It has gotten worse over the past several years despite the fact I always clean it on a monthly basis and leave the lid open when not in use. We paid 899 for the washer & 899 for the dryer. How do you join the class action law suit? I first noticed it around the top ring about the tub, an dafter seeing a tv news report on the LG washers bleach dispenser, I pulled the plastic dispenser out and it is starting to rust under the plastic dispenser also. I would also like to join the lawsuit. This compromises the washers ordinary purpose, meaning that consumers are allegedly not getting what they paid for. Im with you. While on the phone I came across this thread. They should settle, or come up with a fix at no cost to the consumer. Piece of garbage. LG is not a reliable appliance and they will not take care of the problem. Count me in as one more VERY UNHAPPY CONSUMER. A Alkemyst Premium Member We have never used the friggin bleach dispenser and its rusting. Why is my LG washer rusting? - Garden Center Care These are expensive machines. I actually had a kitchen aid 18 years and never rusted near the bleach cup. We have to buy a new washer because it leaves pieces of rust and other stuff on our laundry. Please help! Bottom line, no more LG for our family and tell your friends. Ive had my LG top loader since 2012 and have sent several emails to LG regarding the rust around the bleach dispenser. Can we still get in on the suit? I bought my LG washer in 2016 thinking I was buying a top of the line washer instead its turning into a rusty piece of junk! The goober repairman they sent out insisted it was cosmetic and I had chipped it! I also know that Ive never filled the bleach dispenser to the max mark that being said, there is no way any bleach could have touched that area. Im having the same issues. Not only rust issues. My last washing machine had the same problem, it was a different brand. BUT THE DISPENSER BIN BARLEY SITS IN ANYMORE DUE TO RUST. Rust, Scratches, Dents | LG USA Support I ran my hand along the bottom of the top and could feel a thick layer of rust and pulled back orange fingers! Im having the same issues with rust near the bleach dispenser. Samsung had the highest number of recalls, with 3 million units recalled in 2016. You will be purchasing a new one in few years because its rusted!! Is it too late to get involved with the class act? Same rusting and rotting of the top of an LG top load washer, model WT5101HV. This washer is only 3 years old and already rusting!? Im willing to stop using the bleach compartment to stop the rust from returning or growing. How do I join the class action? I cant afford to replace. I should not be doing this to a 3 year old $700+- washing machine. This does not take care of the rust between the top and bottom. Purchased in NM and I now live in TX. our LG (life isnt good) washer is also rusting out. Individual plaintiffs also seek to represent two subclasses for California and Missouri consumers, respectively. Now its so rusted. I am experiencing tears and holes in my clothing, just dont know what to do about it. Were having the same problem. Despite manufacturing a defective product, LG representatives allegedly deny the issue and place the blame on consumers. I cannot find the Samsung one to file a claim. So what is the solution to this existing problem? September 29, 2022 by jai. The rust appears to be spreading although I no longer use the bleach dispenser. Please add me to the class action lawsuit. As soon as I mentioned the class action lawsuit and the many other people having the same issue, she said she would put in a request to have LG come out to repair it at their cost. I had rust before I even had my washer paid for. Nine related injuries have been . I googled and found instructions to simply file away any rust and go over the area with some appliance paint. By doing research and seeing the exact same complaints here, it is completely obvious this is a well known faulty design issue in which LG is REFUSING to acknowledge or accept responsibility for! I am frustrated I have an expensive washer only 2 years old thats rusting. Smith filed the class action lawsuit following LG's recall of approximately 457,000 washing machines in December 2012. It starts at the bleach dispenser and spreads from there. in the trash from now on. Please help. Steven Rossow - lg washing machines rust within 3 years if - Facebook UE messages even with little laundry and rust on the bleach dispenser 1/6/2021 Rust-Oleum Professional Bright Galvanizing Compound Spray 6-Pack (Online Only) . I called a local LG rep, who never showed up. Get product support, user manuals and software drivers for the LG WT5070CW.ABWEEUS. Terrible! My LG top loader is completely rusted all around the bleach tray it has been getting worse and worse for the last few years and as of today the metal has rusted so much the entire tray has fallen through. I can guarantee you this will be my last LG washer I will ever purchase. I turn, these flakes stick to the parts of the washing machine. And, based on all the comments, this has been a known issue with no corrective actions taken. My machine also started rusting at the bleach dispenser and is now rusting all around the top of the machine. I only used bleach every few months and stopped completely over 5 years ago. I have the same problem and am extremely disappointed! View Complete Recall Details . I will check the underside of the cup to see how bad the rust has spread. Any suggestions on treating the rust area? I have contacted good guys but since its past the warranty period they referred me back to LG. Faulty parts and poor warranty. Anyone find a different brand washer that does not have this problem? My LG washer was also bought at Sears and it has been ruining my clothes too. LG has lost this customer for future appliance purchases. Other than the rust and accompanying mess and damage, I have really liked this machine. It is ruining our clothes. Samsung Washing Machine Recall Spurs $6.55M Class Action Settlement Same rust issue as other people. Heres some facts. Having the same issue. Learn more about the cookies we use. Clothing & linens ruined. Despite LGs admonitions, upon information and belief, the rust develops regardless of overflow or spill of bleach or detergent because of the nature of the defect, the LG washer rust class action claims. purchased top loader LG in 2012 model WT5101HW, the top has rusted thru on one side and is all around the inside of the top, I would like to send pictures if possible.. Company says it is due to detergents,, what are you suppose to use.. (they are on their second call action suit for refrigerators). Same problem with my LG also!!! While one top is in use we recondition the extra top and put it in storage. On this page, Lowe's posts links to product-recall announcements from the US Consumer Product Safety Commission (CPSC) and other federal agencies, going back several years, in which Lowe's was a retailer of the recalled product. Now I have discovered that the washing machine is leaking from the bottom of the machine and soaking my tile floor in the laundry room. Go to the attorneys website Chimicles.com to add your name to the class action lawsuit. Ive never had a washer rust before! If anyone can help in any ways please reply. Will never buy an LG again ? Same issues have sanded and tried sealing several times now its completely through the surface, NO MORE LG for us. I have the LG rusty machine too. I have an LG washer thats only 2 years old and the inside of it next to the detergent tray is rusting, and when I contacted LG customer service they basically told me its my fault the washer is rusting, and need to find a local repair shop. I tried today to remove the rust to paint the rim and discovered the metal just break off up nearly two inches. These are very expensive..Should not be happening. Washer pads. Is there any repair that can be done to seal rust area? Id also like to participate in the class action suit. why wont they at least replace the top? Definitely some sort of defect. Would not recommend LG top load washer with bleach dispenser. 57904632092__659A208A-C1F4-43BF-A34B-4AD377F609C6.jpeg. We leave the top open after every use. Not very good customer service . Clothes are ruined machine is unable to be used due to condition. Now we have water running out on the floor where the rust made the bottom ruin. We havent even reached the 10yr mark yet. I am finding it very stressful and that is why I checked this website. I contacted GE but no help. The area around the bleach dispenser has been rusting for years. LG Front Load Washer Repair - Rusted Out Inside-I found out why. I even bought the extended warranty and paid for it for several additional years before deciding not to renew it and now this. Same. My washer has total rust edge around the bleach dispenser and rust around a blue circle knob thing on back also. How can I join the class action lawsuit? Same issue plus rust at hinge area. Getting something new (not LG ever again) as soon as possible. Are there any recommendations to stop the spread of the rust? Nonetheless, we hope someone (potential buyer beware!) Oct 2021. Am waiting to hear back from them. Now the rust is spreading. Our clothes have rust marks on them and I worry EVERYTIME I need to wash my clothes. Is there anything that can be done to stop the rust. Clearly, the area was not properly protected from the water coming through the water supply line to the bleach cup. Me too. To start, this machine does not even clean our clothes AND the rust that has developed around the bleach dispenser is ridiculous! Privacy Policy | I have the same problem. A recent class action alleges that LG washer rust plagues the high end washing machines and results in ruined clothes. Pieces of metal have come off and stained clothing. I am disgusted by this. Now I know what the LG stands for ; LOW GRADE! The rust is spreading to the inside of my washing machine. Contacted LG in regard to my washer purchased in 2011 or 2012. I have the same exact problem. It took forever to finally decide & purchase the best washer for us but I guess we were wrong in this case!!!! I can send pictures if needed. I WAS GREETED BY A LOVELY LADY WHO HEARD ME OUT AND PUT IN A WORK ORDER FOR SOMEONE TO COME OUT AND ASSESS. Warranty says its a cosmetic problem and not covered. Now, after only 5 years, my washing machine is leaking water because of the enormous rusting .actually pieces of rust are coming into my washing machine now. Samsung Recalls Top-Load Washing Machines Due to Fire Hazard; Software This is totally unacceptable. They move forward and changed the design but didnt compensate those of us with this issue. Thanks- I paid more because it SEEMED like LG puts out good products, and I thought the more you spend , the better. I would like to address the people at LG who make the decisions ; put their big boy pants on, and own up to their biggest faux pas ever. Would have been cheap for them to have painted it right to begin with. Same rust problems, leaking, bleach dispenser corroded, adding to the clothes damage. Rusty flakes are getting bigger, size of dime almost. My LG water has the same problem of rusting around the bleach drawer. Ive never used bleach compartment. Plaintiffs argue that LG should have foreseen that washer tops, which are subject to wet, humid conditions, may be more prone to rusting. This is happening in broad daylight right under our noses. I can see the rust has spread. Based on all the comments from other customers, Im guessing Ill hear the same story when they call me back (if they call me back). LG needs to take responsibility for their carelessness. My wife is already shopping a new washer/dryer pair (the dryer isnt functioning up to par anymore either and we already replaced the control board). I previously had a Maytag that was 20 years oldit never leaked or required any service and it had no rust on it when I gave it to a family that needed a washer and dryer. We have lost cloths, blankets, etc. We paid top dollar for this set when purchased. Rust all around bleach dispenser. Dont purchase an LG Washer. My Moms dishwasher is from the 80s and still work great. LG WT5070CW.ABWEEUS: Support, Manuals, Warranty & More - LG USA My husband took it apart and sanded down the rust then repainted it with appliance paint. Please tell me who I need to contact. Please add me if there is another class-action as there really should be a complete replacement. Our LG top load washer has rust in same area on top, but it spread under and is now causing water to leak under the washer. We also are have the same major rust problem with our LG wave force. Please add me to the class action suit. Then contacted LGs Customer Information Center and feel like I am getting nowhere after four calls. I have had numerous items ruined by rust stains. Rust all around the bleach dispenser. I fear my machine will rust out before the rest of the machine wears out!!! I have the same issues for quite a long time now myself. Now it has rusted all around the dispenser and we also noticed rust forming around the hinges of the lid. What junk! LG has the very worst customer service I have ever encountered. Bought it because supposed to be high-end washer and a reliable company. Rust is all through my clothes. The rusting began a couple years after buying it. Now, so many of us need new machines and we certainly arent going to buy LG ones and arent going to recommend LG to anyone we know. I have the same rust issue problem. If you're not totally against front load machines, you can probably get a better machine for less. Never, never again will I purchase another LG product. Bought my LG washer in October 2019. I will have to purchase a new machine. LG Washer - Why is There No Water in My Front Load Washing Machine Now I see other people are having the same issue. We also purchased an LG washer in August of 2017. It has ruined numerous clothes of ours. Rusting area is all around the top inside rim of tub; worst on both sides of detergent dispenser. Here I am 3 years later with the same issue. Within a year it started to rust around the beach dispenser and it has grown 2o fold since then. The price of the washer was 929 with tax. Probably to costly??? All my white sheets ruined with rust spots. So disappointed in LG, I dont think I could ever see myself buying their products again, I have permanent rust marks on floor from feet of washer..no water leaking and Im in a rentaltried everything to remove stain, no luck.