Nov. 5, 2021 7:39 a.m. PT. F U Neutrogena for doing this to us, for intentionally hurting people and not giving a rats Azz about it you greedy fat corporate pigs! I noticed I have broken out pretty badly after using them. Potts said in the public post. Designed with the earth in mind, these wipes are made with 100% plant-based fibers and biodegrade in 35 days in home compost. Just tried these wipes the other day. I have to wash it off my face to stop the burning and apply aloe. Ad me. We are investigating the cause of this issue, which is limited to certain aerosol sunscreen products. And at times I feel a tingling sensation. Please add me. The productsincluding several of Johnson & Johnson's Neutrogena and Aveeno aerosol sunscreenswere recalled in July after tests by the company detected benzene in multiple samples. I had a reaction to these wipes, thought it was due to something else, but I did immediately quit using, add me, Please. Top 531 Neutrogena Reviews - ConsumerAffairs Risks and uncertainties include, but are not limited to: product efficacy or safety concerns resulting in product recalls or regulatory action; significant adverse litigation or government action, including related to product liability claims; uncertainty of commercial success for new and existing products; the ability of the company to successfully execute strategic plans; manufacturing difficulties or delays, internally or within the supply chain; changes to applicable laws and regulations; changes in behavior and spending patterns of purchasers of health care products and services; and increased scrutiny of the health care industry by government agencies. Safety Alerts, An official website of the United States government, : Product . Please add me to this. I buy Neutrogena. East Helena MT These wipes gave me burns on my eyelids, its been three weeks and it hurts to open my eyes sometimes. I would attach a picture if it was possible. Please add me, Add in I was using the Neutrogena it burn my face and my eye. In the post, a woman named Jaimie Potts laments what she says a very popular drugstore beauty product, Neutrogena Makeup Remover Cleansing Towelettes, allegedly did to her daughter's skin. Aerosol Sunscreen Voluntary Recall Statement | Neutrogena Used them and my face started peeling. Add me. I thought this brand was supposed to be one of the better ones. What Are Blackheads Made Of, and WTF Comes Out When You Extract Them? My eye looked like I had a bad rash around it also along with burning and lasted for a few weeks. Threw them away. The Neutrogena Facial Cleanser Class Action Lawsuit is Jaimie Potts v. Neutrogena Corporation, et al., Case No. She stresses that had she known that the products could harm skin, she would not have purchased them. Yes. While benzene is not an ingredient in any of our sunscreen products, it was detected in some samples of the impacted aerosol sunscreen finished products. I just used them two days ago and under my eye is burned and sore, its been hurting for 2 days now its so painful. I didnt connect the two until I read this! Last evening my face was burning after I used them and again tonight. I too had a burning sensation on my eyes and cheeks and I used it a couple more times to make sure it was actually the expensive cleansing product from neutrogena thats supposed to be hypoallergenic. Sign up for our daily send to get the latest beauty news and product launches. IT was so painful, possible even worse because I have eczema. Please add me to the list. Exactly because of its advertised facts is why I purchased them. I tried these and had a horrible reaction for a few days..burning!!! I will never try anything ever again :(. Lead plaintiff Jaimie Potts originally filed the Neutrogena wipes class action lawsuit in California federal court in April 2020 after her daughter developed a rash, peeling skin, and a burning sensation from using the towelettes, even though she used them correctly. Please add me.da, Ive experienced this burning sensation especially around the eyes. I have horrible burns under my eyes after using these make up remover wipes! Miserable experience! Add me. If underlying assumptions prove inaccurate or known or unknown risks or uncertainties materialize, actual results could vary materially from the expectations and projections of Johnson & Johnson Consumer Inc. and/or Johnson & Johnson. FutureDerm. I had a reaction as well to these. I still have issues to this day . "The majority of skin-care products have a variety of chemicals, which, in essence, allow the product to serve its purpose. In truth, at least seven varieties of Neutrogena makeup-removing wipes and towelettes may cause itching, burning, dryness, peeling, redness and inflammation, among other harmful reactions, and are decidedly not safe and effective for all skin types, the 41-page lawsuit claims. Per the suit, the above-listed Neutrogena products pose "a significant risk of harm" that's amplified by the defendant's alleged failure to disclose the material fact that the wipes and towelettes could cause an array of negative reactions and to instruct users to test a small amount of the products prior to full-on use. Actually had to stop using their products all together because it was irritating my skin. I recently purchased Nutrogena face wipes and it burned and irritated my skin. The Neutrogena ones did burn, especially if you had a sunburn or any kind of open cut. Please add me. When a beloved skin-care product suddenly ceases to work, it can feel like the ultimate betrayal. i thought the wipes we so pist to burn. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletter here. I used a Neutrogena product and my skin was irritated. Rambharose, Amber. Some samples of the affected products, all spray-on sunscreens, were found to contain low levels of benzene, according to Johnson & Johnson, the parent company. Also, my skins breaks out the very next day. FDA and Risks of Aveeno, Neutrogena Sunscreens With Benzene - Consumer This has never happened to me. I had to wear sunglasses at my job for literally four weeks I have pictures of my proof. It is 6 AM here in Chicago and I just woke up because my eye was BURNING! Sign me up . Make up and feeling normal is so hard now since half of my face is red. Add me. Parents are desperate after baby formula recall wipes out supply - CNN ADD ME!! The complaint can be found below. Unfortunately I never saw a doctor for it But now its there permanently!! How do I start a Class Action Suite regarding this? I have sensitive skin and purchased Neutrogena because of the claims it was safe on sensitive skin and would clean pores. Two weeks, no improvement with rash, itching spreading and darkening went to Primary doctor, diagnosed with Contact dermatitis, advised to see Dermatologist, earliest appointment 4 weeks. please add me. She also notes that the company went so far as to deny assertions that the product can cause skin problems. The Neutrogena claims are similar to 2016 rumors about baby wipes, and as with similar rumors about baby diapers and wipes, it is virtually impossible to attribute any single reported reaction to a single topical product used on anyone's skin, infant or adult. I used these religiously because they seem to be the wipes with the most moisture which I prefer before I cleanse. Numerous customers have supposedly come forward to state that they were injured by their use of the towelettes. I thought it was just me!! "DO NOT . I am so glad to see this! Only this time they have and it is awful pain. Plz add me too. I just used these wipes to remove my makeup one time on 1/13/21. E. I use to buy all neutrogena products until I noticed my skin started to feel like I had a burn on my face. If you make a purchase using Thanks. Now that I know the reason why I am going to discontinue use. Yes, please add me. Back to Top. I now list their products on my medical records as previous adverse reactions. Used these wipes twice while on a trip. Pls add me These absolutely do burn as do many of the facial wipes sold OTC .leaving face red and raw. i use this product from walgreens and that Neutrogena burn my skin so back and I had facial disfigurement my face so bad looking, Please add me I bought this for my daughter and more than once it made her skin red n hot. Due to the use of these wipes i have chemical burns on my eyes. Saying add me here in the COMMENT section does not and will not get you added to any claim. Although the companys website proclaims a commitment to ensuring consumers have the information they need to make informed decisions, Neutrogena [c]uriously . By signing up, you agree to our User Agreement and Privacy Policy & Cookie Statement. Add me please. Please add me. I know what is going in it. I bought a box from Costco and have a chemical burn on my lower lip . My eyes were so burned they peeled and were raw and puffy and swollen for a week. Recalls 2,581,816 lbs of Canned Meat and Poultry Vienna Sausages (packaging defect - damaged, leaking, spoilage) I bought them to take with me to the gym. Yes, I definitely had skin irritation and burning using their towelettes. Add me Both my daughter and used this product regularly. This is not okay! Want to join the class action, I suffered from chemical burns on my face with this product. The side of my eyes always burned and peeled the next day after use. "We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and ask that Consumers who have experienced an adverse reaction, please call us at 1-800-582-4048 or send us a DM . sometimes the marks wouls stay for an gour or more. Potts notes that Neutrogena is known as the #1 Dermatologist recommended skincare brand., The Neutrogena towelette class action lawsuit states that the company not only implies the products are safe, but states this explicitly, saying the products wont irritate skin.. For more questions regarding the recall, please visit our FAQ or call our Consumer Care Center with questions regarding the recall by calling 1-800-458-1673. Consumers may contact the JJCI Consumer Care Center 24/7 with questions or to request a refund by calling 1-800-458-1673. On 2 May 2018, a Facebook user shared a warning about Neutrogena Makeup Remover Cleansing . i used this because i thought it was safe. People Say These Neutrogena Products Are Leaving Their Face Burning And Im so upset and cant find anything to help heal it! Cosmetics Recalls & Alerts | FDA Add me it happened to me too burning rash spot. I have experienced tingling and i thought that was normal. Johnson & Johnson Consumer Inc. Issues Voluntary Recall of Specific Consumers should contact their physician or . https://topclassactions.com/wp-admin/admin-ajax.php, Neutrogena Class Action Lawsuit Says Cleansing Towelettes Cause Burns, April 27, 2023 | Roundup Class Action Investigations, April 27, 2023 | Personal Injury Investigations, Roundup users may develop cancer, including non-Hodgkins lymphoma, Nursing home neglect and elder abuse lawsuit claim review. I just bought the Neutrogena Makeup Remover Ultra Soft Cleansing Towelettes from Sams Club this passed weekend and used for the first time on 11/1/22. Internal testing identified low levels of benzene in some samples of the products. Please add me. NOPE!! I literally had scabs around them. My skin turned really red after using them. Neutrogena customers have filed a class action lawsuit against the beauty company, saying that a range of Neutrogena cleansing towelette products can cause burns. Ridiculous burning! The Best Undereye Concealers to Minimize & Brighten Dark Circles. Thanks. The products were distributed nationwide through a variety of retail channels. Please follow your local disposal procedure for aerosol products. Ive used these wipes and they irritated my skin so bad, you can see exactly where I used the wipe at on my face because not only did it literally feel hot and like my face was burning , but the areas on my face were red. What can she use to help her face? My daughter has used these and she has red rash on eyea and under eyes. More Recalls, Market OUCH! I liked them so Ive bought another box. I suffered corneal abrasions due to these towelettes. 2023 Cond Nast. Please add me I used to use these wipes but they are too harsh. According to Potts, Neutrogena echoes this statement in a number of ways through the product advertisement. The Neutrogena towelette class action lawsuit asserts that the company had, at minimum, a duty to inform consumers of the known risks associated with the products. I used neutrogena oil free make up remover on my eyes a few days ago and My eye lids and under eyes have been burnt. Please add me i used several of theses products and it caused similar skin reactions. Thought I would share so someone else doesnt have this happen to them!" Something needs to be done as this is not ok. Add me. Wish I had known the truth. Please add my name. Condition was so bad, again I went to Urgent care to get refill of itch cream. I have been using these for years, but over the past year I have noticed that my eyes were increasingly more irritated. My face felt like it was on fire! Then I realized that is when it is WORSTright after I use the wipesand it doesnt go away until I shower in the morning(and wash my face). What a joke. My daughter has seen her doctor on several occasions with rash, burn, swelling and itching. Add me have multiple purchases and now cant use do to reaction. jollie I was not a regular user if this product and my skin was fine before I used them. I just switched to a different brand of wipes now to remove my makeup. Add me please. "Contact Dermatitis." Additionally, the company advertises that the products are opthamologist tested, dermatologist tested and allergy tested, which, according to Potts, gives users the impression the products are approved by these professionals and discovered to be hypoallergenic. Symptoms only active at night and in the morning. Please add me. Burning sensation, irritation I have swelling red itchy eyes everyday. such links, we may receive a commission, but it will not result in any additional charges to you. Also I hace pictures of it! Please add me to the list. Please add. Lori Elizabeth Ens / Via facebook.com. your claim status, claim form or questions about when payments are By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Ive had allergy tests ran and all came back negative. My face is dry and very rough to the touch. My neck has broken out with a rash several times using the neutrogena make up remover towelettes. Chemical burns on my face and neck. Yes, I purchased this item for my son and he said it was burning his skin and immediately attempted to wash his face with plain water and he said it still burned. Thanks, I too have experienced this same burning from neutrogena cleansing wipes, I have had numerous bad experiences, please add me. Please add me. Crazy! I recently purchased Neutrogena cleansing towelette products for the firstand last time earlier this year. With my husband being a truck driver and I ride with him, its not always easy to wash your face daily. Causes burning on eyelids and around eyes. My daughter and Ive been using for sometime now and we both had side effects, I just bought a value pack from Sams Club in the last month with two facial cleansers and the wipes and the wipes smelled sooo strongly and literally burned my face. I stopped buying their products. Please add me Couldnt find my receipt to return. Please add my name. I have used these for years. Neutrogena Hydro Boost Water Gel Face Moisturizer with Hyaluronic Acid - 1.7 oz. My eyes have massive burns all around both of my eyes and they stay swollen. The case alleges Neutrogena was not only aware of reports that its makeup removers were causing harmful skin reactions but sought information directly from users who said theyd had bad experiences with the products. drug injury lawsuits and product liability lawsuits. I noticed irritation from the product! Ive used Neutrogena makeup remover for years with no issues they do an awesome job of removing all makeup. It hurts and is awful! i bought these and boy do they ever burn your face do yourself a favor and do not purchase if you do not want your face burned i could not put anything on my face for a week after using these never again never again i learned the hard way please ad me to you list and soon. Ultra-Soft Makeup Remover Wipes for Waterproof Makeup; Makeup Remover Cleansing Towelettes Fragrance Free; Neutrogena Naturals Purifying Makeup Remover Cleansing Towelettes; Makeup Remover Cleansing Towelettes-Night Calming; Deep Clean Oil-Free Makeup Remover Cleansing Wipes; Deep Clean Purifying Micellar Cleansing Towelettes; and. Makeup Remover Wipes & Liquid Makeup Removers for Clean Skin - Neutrogena 1995 - 2023 by Snopes Media Group Inc. Now I know. Glad to find out the real problem. Add me too please. BEEN USING THESE WIPES FOR MAKEUP REMOVAL FOR YEARS..FIND IT AT TIMES I GET EYES IRRITATIONS..UGHHHH ADD ME TO THIS LAWSUIT. I have used these for years. Waste of money. RC 23-009 - IBSA - Tirosint - NYC - Consumer. Facial skin, scalp, this has got to stop. settlement administrator or your attorney for any updates regarding We searched for corroborating information indicating that Neutrogena Makeup Remover Cleansing Towelettes are causing a high number of allergic reactions, but were unable to turn up anything relating to that particular product. I have always loved these wipes and have been using them for several years. He used them 2 times and said he couldnt anymore because they burned his skin. I have used these for a long time and had to switch recently because they do burn. After that I threw it away. Withdrawals, & I started to watch. YES! Add me, please. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. I have purchased and used Neutrogena facial cleansing towelettes many times and many times experienced a painful burning and stinging afterwards. However neck, chest and under eye is noticeably redder than normal skin, itch continues. I actually blistered. I have 2 packs of the same product to remove my makeup with. I even have pics I sent to my mom to show her how bad my face was burned and infected so that she could take me to my drs. If the latter has happened to you, you can surely relate to a Facebook post that recently went viral. Thanks. I agree I have obtained burns on my eyelids and rashes under my eyes and in places on my face after using this product. 6 May 2016. I make my own products now. Initially filed on April 22 in Los Angeles County Superior Court, the amended suit found below was filed June 19 before being removed to federal court on July 16. I bought these and had no clue they were not supposed to burn. Same here, my face and neck all full of some kind of skin reaccin. Please add me. I had to switch to a different brand, then eventually to micellar water-based wipes. Ive purchased these stopped using them , please add me. Reply. Please add me I purchased several of this and had the same reaction. that was why it stung to take off make up. I feel as if some packs were worse than others..I put anti-burn medicine on the area because I felt stupid going to the doctor for a makeup wipe. My dermatologist directed me to stop using all makeup and treat the area with hydrocortisone. Face burns, dry skin patches esp forhead and above eyebrows. The hotel where I work sees a lot of doctors come for specialized practice, so there are always doctors in house. I was wondering why they irritated my skin. My 13 year old daughter has been using these wipes for months and within the last few days her eyes have massive burns all the way around and they are swollen. However, customer complaints indicate the products do not live up to these advertisements and implications, the class action lawsuit says. Add me please. I thought it was just because I already had sensative skin. It made my eyes all puffy which the puffiness would not go down to normal for weeks. Please add me to the list. I thought my skin was too sensitive for this product. These occasionally burn my upper cheeks near the eye. Thank you. Recall Notice: First Alert 10-Year Battery Smoke Alarm with Safety . Add me, please. Interested I just received a recall notice on their product a year after the incident. Used to use Neutragena products all the time, including makeup remover wipes, and they never burned before. 070501240007. Went to doctor because I thought it was a allergic reaction to it, but was told it was little burn marks on my face and showed them what I used on my face. Never using these again!!!!!! 070501152256. Beyond the statements made directly on the products label and advertisements, consumers rely on the the reputation of Neutrogena to understand the products as safe. Neutrogena is sure making a lot of products that burn us. I have suffered from Allergic reactions and flare-ups directly due to these make-up wipes. I got burnt skin from their wipes now, Yes add me put rose water on my face helped ease the burning after rinsing didnt do but half. I try using them and burned my skin but I thought since my skin is sensitive that it was just me. Im so mad that it has taken so long to figure this out! Please add me. Yep glad I am not the only.. BEING ON THE ROAD FOR LONG DISTANCE TRAVELING I OFTEN BEEN USING THEM. Yep! Interested I just received a recall notice on their product a year after the incident. Families all over the country are in a race against the clock to find a critical source of food they desperately need . I decided to give them another try- get my skin is a little older, my diet is different, maybe Ill be fine. I purchased these for my daughter. Yes, Ive noticed that after using the wipes my skin burns especially around my eyes. I have photos of this. Please add me to the list. Please add me, I actually missed a day of work because my face was so red and burned. I purchased the eye makeup removed pads for a friend of mine and after using them on her eye, she developed a bruised eye that looks terrible. Please this has really messed up my life , social life and self esteem . Please add me. I have photos. Add me also I have 4 containers unopened afraid to use them. Wipes would always leave my face slightly red after with a light burning. Please add me to this one as well, this product is no good either. Based on exposure modeling and the Environmental Protection Agencys (EPA) framework, daily exposure to benzene in these aerosol sunscreen products at the levels detected in our testing would not be expected to cause adverse health consequences. She notes that the products are deemed gentle enough to use around sensitive eye area, even for contact lens wearers., Allegedly, the use instructions for the product informs users that there is no need to rinse with water after using the products. My name is Kandis and I bought the ones marked for sensitive skin and developed a burn under both eyes, skin peeling, red and very swollen. Consumers should contact their physician or healthcare provider if they have any questions, concerns or have experienced any problems related to using these aerosol sunscreen products. I feel bad. Potts says this leads customers to believe the products are as benign as water.. They used to be the best, so I thought. How Eighth Day's Intensive Moisturizer Soothed My Dehydrated, Post-Treatment Skin, The Best Azelaic Acid Creams, Toners, and Cleansers to Buy Right Now. Defendants were aware, knew, and were noticed that the Cleansing Towelettes created a substantial risk of skin irritation, rashes, burns, scarring, allergic reactions, disfigurement, and other injuries, the lawsuit alleges. Recall Notice: Epsilon ProTouch Handheld Massager #1430752. Never thinking it was the wipes until now as I have been using those wipes for years. I thought this only happened to me! Not happy with what these cleansing Wipes have done without a warning! Used these on my 10 year old special needs daughter as a quick way to get dirt off of face and she ended up with bright red splotchy scaley skin. I tried it to because he does have sensitive skin and I had the same reaction. Please add me. Please add me. Please review our Affiliate Link Disclosure for more information. If you have the affected Neutrogena and Aveeno products at home, stop using them immediately and dispose of them according to your area's aerosol recycling policy. add me please. Experienced irritation and burning sensation on face. I used these years ago, and they were amazing, never had any problems. Copies of these filings are available online at www.sec.gov, www.jnj.com or on request from Johnson & Johnson. Please add me! We periodically update the packaging of our products, so it's possible that you may receive a product that looks slightly different from what is depicted on the site. I had to stop using Neutrogena cleansing wipes because every time I used them, My face got red, then peeled and felt a bit itchy and irritated. Theyre all destroying my skin & burn now. Bumps created on face has left dark marks, appearing permanent. They make my face red. I now have scars from the burn under my eyes and its so embarrassing. I used the Neutrogena cleansing towelettes and my face broke out in red rash like a sunburn..This product is harsh on peoples skin. Meanwhile it is its been couple weeks and my lips are peeling and the skin around them are dry and cracked my neck has hives, it is miserable. Please add me. My daughter used these 2 days ago and her face is burning her eyelids just hurt so bad. The package is very misleading. Top Class Actions is a legal news source Oh my goodness, please add me to the list. Please add me to the list. "Five Natural Ingredients That Can Irritate Your Skin." I have pictures. A product safety recall happens when a consumer watch group or a manufacturer finds problems with a product. The recalled sunscreen products are packaged in aerosol cans. Same. I too used these wipes for about 7 years now & recently it burns when I use them & its left scaley skin on my lids & around my eyes making any wrinkle look deeper & destroying my self confidence. Chemical sensitivity at its finest. Benzene is classified as a human carcinogen, a substance that could potentially cause cancer depending on the level and extent of exposure. 20 August 2012. It was just terrible. Our brand promise we will respond to every complaint as soon as we have more information to share." So I was using a prescription strength cream and taking Allegra and Nasocort to combat the symptoms. Los Angeles resident Jaimie Potts was attracted to Neutrogena products for their reputation as being safe and healthy for skin while being effective. I have used these wipes for years and the last 7 months is when this started happening to me. I never felt like it burned my skin, but around the time I had bought a double pack o developed a rash all over my neck & chest. Please add me! I now how chemical burns at the corner of my mouth. All Rights Reserved. "DO NOT USE these make up wipes Alyssa has been using them for months but yesterday opened a brand new pack to use and This Happened!!" This content can also be viewed on the site it originates from. Neutrogena was supposed to be a reputable brand. My skin became very red and irritated. Please addd me. Goodrich also said she isn't aware of any recent formulation changes, but that it will certainly part of the comprehensive investigation. Bought them at Costco and both my daughter and I ended up with irritated, red, burned skin around eyes after only two uses. I used the face cleaning towelettes. This recall is being conducted with the knowledge of the U.S. Food and Drug Administration. Some Coppertone, Neutrogena and Aveeno products have been recalled after a test detected small amounts of a carcinogen. I gave these wipes three separate tries.
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