I said that was fine but how were they going to compensate me for the 3 lengthy phone calls i had made. WHEN I ASKED FOR MY 25% OFF I WAS TOLD THE OFFER FINISHED YESTERDAY ! Because of this i was treated like a second class citizen. As in this case had we not chased the order up we would have been non the wiser and Argos would have held on to our money indefinitely. Her reply was that for this to happen i would have to send a copy of my telephone bill to customer services. I went to Argos to buy a bed, then went to the counter and placed my order. I cannot believe that I was naive enough to think that this was my long awaited refund, perhaps with an apology at the very least, maybe even a goodwill gesture. Payment taken but no order placed - MOO | Support I was told all line managers had finished their shifts and i would have to ring again in the morning. But if they have not captured it then Argos can't cancel it or refund the payment for you. Another shopper added: "Im currently on hold to you, been 45 minutes now. Operator in put the order in to the computer and found that the paper work had not even been forward to the warehouse for dispatch. crossroads grill menu sanford, nc. 1999-2023 PayPal, Inc. All rights reserved. The laptop had never even left the house and had only been used in a correct manner at all times. Uncategorized ; June 21, 2022 argos taken money but no order confirmation . Solved: Argos Payment Authorisation - PayPal Community When I explained that I didn't have her surname, I was cut off! I didn't know whether I was going to be sick or have a heart attack or both (! Solved: I went to order something on Argos today, proceede - PayPal I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. whomitconcerns. My bank statement shows they took 5 payments though, but I have no order confirmation and can't see what went through on their website. Today it has been 14 days, and still no money. Beanbags are out of stock. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Typical! At the time a message came up, telling me that they could not confirm my order at that time but I would receive an e-mail within the next few hours. I therefore decided to check it - and was straight on the phone to 'customer services'. I also requested 'Lisa's' surname so I could get through to her but was told that they are "no allowed to give out their surnames". Interaction, Climate Change, Sustainability & If you've been charged, we'll automatically refund your money back to your bank account and you should try placing the order again. They need to cancel the order from their end so I wouldn't wait 10 days. The call handler (Will), was very pleasant and assured me he could deal with it, so I took a deep breath and began. I also said that there must be some law which they were breaking. They said it . Bank cant help me. To inquire about a licence to reproduce material, visit our Syndication site. As the only option I can see, is to go to a solicitor and pay out more money! This can take up to 7 working days. I was amazed to say the least the operator then checked to see the current stock ability of the items and said everything was now sold out and therefore unavailable. We have checked our stock levels on the camera and they are correct; these are stored in a secured room. but because staff have worked with them for years they are more believable than the customerBUT OF COURSE..they can do nothing wrongwhy didnt i think of that ? IS THAT ALL? Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. I queried the lateness of the delivery with the driver, explained the situation (goods too late etc. I called again, and was told that actually, no-one stopped the order when I asked them to, so once again, it would take a few days to get my money. And I will never EVER be buying anything from ARGO'S again! They said it is up to Paypal. PayPal transaction is still going through even though Argos order failed. You keep telling yourself that! If you have a new account but are having problems posting or verifying your account, please email us on. Shocking! Surely each item is sent in one box, or at the same time? Old thread, but I have the same issue. Not mentioning asking for my money back on endless calls. argos taken money but no order confirmation. I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. Please rest assured that the payment wont be taken and we'll automatically cancel the pending amount within 24 hours. Last night their website was acting up, I've placed 5 orders but the website kept giving me 404 error. It says it was in stock at my local store so I tried to pay for it to then pick up at my store today. "I tried to place an order which wasnt going through so tried four times, just over 300 each time. It couldn't, however, tell The Sun how many customers had been charged for orders that haven't been processed properly, or how many people have already been refunded. But looks like greediness to get more and more prevents tehm from doing that. One shopper tweeted Argos saying she'd been charged 1,200 and had received no confirmation of her order. 1 ACCEPTED SOLUTION. 15mins, I started shifting from one foot to the other and leaning heavily on the counter, as I tried to control my annoyance. Argos shoppers furious as hundreds of pounds taken from accounts Pay in 4 Transaction on a Failed Order - PayPal Community No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I HAVE SENT EMAILS AND LETTERS OF COMPLAINT AND THERE REPLY IS AN INTERNAL INVESTIGATION WHICH I WILL NOT HEAR ABOUT DUE TO DATA PROTECTION. argos taken money but no order confirmation. I had wanted to upgrade for a while and as I had a (small, simple) wedding coming up and had agreed to take the pictures, decided it was definitely the right time for the purchase as I could use my own equipment instead of hiring. They are still refusing to refund my money. The complaint has been investigated and resolved to the customers satisfaction. Customers are currently unable to return items to Argos branches in Sainsbury's stores. Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. God put me on Earth to acomplish a certain number of things. It couldn't be easier to shop for what you love and need; whether you need toys for the kids or want to update to the latest tech, you can browse all the latest deals, create a Wishlist and order products on the move from wherever you are. hedge funds are demanding their spac money back; can snails eat bell peppers; formation rsma martinique; omni patient portal login; how to dispose of old ammunition in california; port of call goombay punch recipe Argos shoppers furious as hundreds of pounds taken from accounts . WHAT CAN I DO, I bought a laptop from Argos in November, it worked for two weeks then the screen broke. Can I pay online using my Argos Business Account card. argos taken money but no order confirmationargos taken money but no order confirmationargos taken money but no order confirmation He was asked my name and i said justin oneill. I went into the Argos store today and they seem to think because the order failed and I'm received no confirmation emails from them then within a couple of days the money should go back into my account. When eventually I managed to get one that I wanted the filling was insufficient and lost its shape and volume within a few weeks. they havent got anough edication about they are job or just thinks selling some think purchased a wii for christmas we wanted to return the wii unopened and still sealedthey said they could not accept it. She replied that the internet was not always up to date (I thought this was the whole point of internet ordering being able to check stock etc.) IF YOU VALUE YOUR MONEY, TIME AND SANITY, DO NOT ORDER ANYTHING FROM ARGOS DIRECT EVER - EVEN IF THEY START SELLING PACKETS OF GUM! I WENT FOR THE EXCHANGE BUT WHEN I COLLECTED IT FROM THE COUNTER IT WAS A BLACK USED IPOD COVERED IN SCRATCHES BUT PACKAGED AND CATALOGUED TO LOOK LIKE NEW STOCK, I SUPPOSE IT WAS JUST LUCK THAT I HAD OPENED IT IN THE STORE AND NOT WHEN I RETURNED HOME. When I got home I noticed they were not compatible so I returned to argos(33 miles) to get a refund. Standalone Argos stores are currently shut, while branches in Sainsbury's supermarkets are open for collecting pre-paid orders only. ), but Will was very apologetic and offered to have the goods collected and a refund issued, but it was likely to take up to two weeks. They are blaming Paypal for what it looks it's their issue. My order was not in stock and i was told they cant sell me anything thats not in stock. i have also been stung by the argos shop scam its more like a legalized fraud than a shop i ordered a dinning table and chairs shown in stock on the web on 4 of nov 2011and expected 14 day del how wrong i was phone call from argo today 29 nov carnt have table and chairs untill end of feb 2012 i can have a gift voucher refund as i paid by gift voucher but whats the point as they carnt sell me what i wanted two other tables simialar to the one i ordered are both out of stock but the one i ordered is shown on there website still for sale and in stock and now theres not even 28 days left to try and order another off them for a replacement this is the last time i ever buy from argos unless i have no choice and can take it away myself all there staff are so helpfull and understanding on the phone I WISH something needs to be done to shut them down after i have got my stuff next year of course it was quicker buying my house to put the table and chairs in then dealing with argos or have they ran out of oak to make my table with and are just growing a bit more. I really find it hard to believe that anyone from ulster, northern ireland cant spell one of the biggest names. I am not even given the chance to order alternative bed! I too have been ripped off my Argo's they just want your MONEY! They told me to wait and see what happens and if I am charged then they're happy to refund me. The fact that they have taken the money would assure me that I would be getting a delivery when stated.She was told item would be delivered in 3 weeks so should therefore have her item delivered and if not then a courtesy call from Argos to apologise and explain the problem would have meant that she would have had more time to look around and ", Responding to this tweet, a third customer added: "Same here, 219 from my account.". I spent nearly 1,000 on furniture (which they took from my credit card in record time). 1999-2023 PayPal, Inc. All rights reserved. P me off that much I will never use Argos / homebase ever again. 27/03/2020 16:41, Might be pending transaction and can return within 3-5 days. Hq Theatres Jobs, Convert One4all To Cash, Ross Mccormack Actor, Argos Taken Money But No Order Confirmation, Who Is The Father Of Amelia's Baby On Private Practice, $10 Gift Card$10+typegift Card, " /> , Convert One4all To Cash, Ross Mccormack Actor, Argos Taken Money But No Order Confirmation, Who Is The Father Of Amelia's Baby On Private The women who answered the call informed me she was the person who i was being originally put through to when I had cut off the phone call. I have searched for this model all over and do not see any relevant link other than argos. Contact them if you contact c.a.b they will give u time to sort it yourself but if its not resolved they can step in and escalate it! Editor, Marcus Herbert. You are viewing the PayPal Community Archives. The response? https://www.boards.ie/discussion/2058148485/argos-order-history, https://www.boards.ie/discussion/comment/118219270#Comment_118219270, Music Production Commercial In the end she handed the hone to her manager as she was getting nowhere. I then received a delivery on the following Wednesday. She said: "Please please help me I have made a purchase online for 500 via gift card and it has taken money off card but not generated the order!". Might be pending transaction and can return within 3-5 days. It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). This has never been the case before as Argos always accepted returns. I didn't receive a confirmation email after ordering. Argos order error but payment is pending - Help - Monzo Community for any disappointment (?) wardrobe, had been sent to them. Argos crashed during payment. Money gone, no confirmation. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Refunds may take 3-5 business days. If you click on a link in this story we may earn affiliate revenue. FURIOUS Argos shoppers say theyve been left hundreds of pounds out of pocket after being charged for orders that didnt go through. my daughter bought an mp3 player but i couldnt find the recit to take this product back as it went falutey i then just took in and she said thats your own falut you should look after your i was affended by this behaver but i thought to leave the shop as i would get arrested for being angrue my daughter then is to never sahop at argos again her grandma was disapointed and want to takew things ferther she new they would just laugh so she let it. Argos had tweeted an apology on April 23, saying it was sorry to customers for its website temporarily going down. Well, lets first get the original payment back that would be a good start! Help & FAQs - I didn't receive a confirmation email after ordering - Argos It would not have been so bad if they told us on purchasing the wii we would have knownthey said staff always tell people about it NO THEY DONT ! Sep-10-2015 03:59 AM. The operator said my daughters card would be re credited immediately and could only apologize. So no orders went through, still have issues with placing an order now. 3 weeks ago i bought laser hair removal system from argos i had asked casier this prodact 30 days guarantee she said ofcours look at the screen you can chang and i live in England short time for learn English my English not wery well now, im still learn but ARGOS stole my money and they are played whit me i spoked costemer sevice staff she didnt looked the prodact and she decieded to exchange 10 minuts later i went to home bring more many she said to me we havent got any other prodact keep your prodact this is yours for healty reasons we didnt do any think i never used i never opened but they didnt chec they dont no what they are doing But if it happens again please bring this up. And finding it uses more power than a laptop! Tell me is this the way that such a large corporation should behave and are they even acting legally. To see all content on The Sun, please use the Site Map. I explained that my head was about to explode and wanted to speak with manager as I wanted this sorted out immediately as I was in no mood to keep repeating myself. All are laughed. Its the biggest name in ulster. DO NOT BUY ELECTRONIC GOODS FROM ARGOS, Hey everyone, the citizens advice can put your cases through to trading standards who will get your money back! Argos refused to replace it claiming it had been misused. Nice excuse for them, I suppose, so they can't deliver what IS available, because nothing is! If we can be of any further assistance (are they taking the p***? david and olivia review They run security checks on the payment and then release it back to your account. So I called the person that had signed the letter (not charmless 'Lisa'). After a month, I called to find out when to expect delivery, only to be told that half of our order had still not reached them - by that they meant that only half of the actual items, e.g. http://www.argos.co.uk/static/Product/partNumber/7641644.htm You never speak to the same person twice, which means no-one knows whats going on, and they can claim its "not their fault". I explained everything again at length (including the info from the courier - for which she demanded a name, that I refused to give up, to the same people that are "not allowed" to give customers their own names!) Customers have expressed their rage on social media, with some saying they've been charged up to 1,200 for multiple orders that haven't materialised. ", Another shopper asked: "Perhaps you can return the 140 you have taken from my account with no order created? Comments #2 11-01-2021 2:00pm. If your all reporting argos will be investigated. argos taken money but no order confirmation. I will post details of final outcome once this is over, in the hope that it will help others. I was told the money would be returned to my account within 7-10 days max. Thanks, Authorization will eventually expire and drop off releasing the hold on funds in a few days. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. WHAT ABOUT CUSTOMER PROTECTION BECAUSE YOU CAN BET THAT HAD IT HAVE BEEN A MATTER OF HOURS BETWEEN ME RETURNING THE USED IPOD AND NOT MINUTES THEY WOULD HAVE ACCUSED ME OF SWAPPING THEM OVER AT HOME WHEN I THINK THAT PROBABLY THAT IS WHAT A MEMBER OF STAFF HAS PROBABLY DONE. And that Ive USED it! i asked has he never heard of that spelling. After completing the order process I was shown a message which said something along the lines of: "your order cannot be confirmed at the moment. Thank you so much for your replay . Argos.ie is 1990s, All charges were corrected this morning. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Now I don't have the money to get the correct item I need! and asked exactly where this left me. I went there to buy this and eventhough they claim this is NEW product and they have this machine in stock, i the store they say it is discontinued or not available at all. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I am considering going to the Ombudsman, to claim interest back from Argos, which they have earned on my money over the past 2 months. and would get back to me. I read the Argos catalogue number from the side of the box out to Will and had to sit down and get him to repeat the price of it againinstead of my BLACK SAMSUNG PRO GX10 DIGITAL SLR CAMERA, worth 579.99, they had sent me a PINK VIVITAR (what?) I recently did quite a bit of overtime and finally decided to treat myself to a new camera. Call me stupid, but I was not expecting the following: What a load of s*** they feed to people day in and day out. It then occurred to me that the package was a bit small compared to the size that I was fully aware it should have been. It could not have been plainer that the days of, 'the customer is always right' are long gone, instead having been replaced by Argos with, 'sc**w the customer and see how much extra money we can make from them'. Were really sorry for any inconvenience this might cause. PayPal transaction is still going through even though Argos order The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Or whatever, I will probably never find out. how much do home and away actors get paid - asrefava.ir I just happen to have a name thats been in conflict with their past. Another customer said a 500 gift card payment had been processed despite the order not going through. Well there is no order as per se but you know what I mean. We often link to other websites, but we can't be responsible for their content. Another customer said a 500 gift card payment had been processed despite the order not . Even the shop assistant making the call could not understand what was going on and started to look a little annoyed and disgusted herself. On Monday my 17 year old daughter ordered 6 items of jewelery from the Argos website for home delivery. This was not good enough, so I went back home with the piece of pink plastic c*** (sorry, Vivitar) that had been delivered and a terrible headache and called through to 'customer services' again. Argos Chat Support told me that Argos cannot cancel these "pending charges" as they have no order number and that . By browsing this website, you consent to the use of cookies. I bought a Samsung blu-ray player along with the Samsung wireless LAN USB stick. End of ridiculous conversation. After assuring her that it was them who had terminated the call which she denied and a short 2 way banter ensued with her not wanting to take responsibility. After a moments thought she mumbled that they could send a 5 gift voucher as a gesture of good will. Still haven't had an email confirmation and not sure if your order has gone through? A few days later I was told that some-one would contact me in approx 3 weeks, to let me know what was happening - this didn't mean I would receive my goods then, simply it would be an update. It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). money stuck in pending transaction - MoneySavingExpert Forum which i believe picked another bed. I called through again, was passed round several departments, told that I should have received my refund from the store, as all it needed was for someone to call them and authorise it (REALLY? tyrell fuimaono sister; missing 411: the hunted wiki
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