Most staff felt a connection to the CCHP and saw the benefits for effective service delivery. People have confidence the organisation will look after them. Read about our approach to external linking. Therapy rooms at Monks Park House had no alarm system and staff did not follow lone working procedures. Two themes emerged: workload, and staff health and wellbeing. Any guidance issued needs to be clear that they are referring to biological sex and it needs to be followed up by legislation which cannot be ignored by NHS trusts.. They are based on assessments carried out by NHS Improvement, alongside scheduled inspections led by CQC. The trust board had the appropriate range of skills, knowledge, integrity and experience to perform its role and were dedicated to delivering high quality patient centred care. At the heart of the 800 bed hospital is a public concourse which simplifies access to the medical wards and departments. Leaders within outpatients had the skills, knowledge, experience, integrity and enthusiasm to lead effectively. One patient had their operation cancelled on the day of operation for the second time. It may be difficult for new staff or those unfamiliar with individual children and young people to identify what care and treatment had been agreed or should be provided. Lord Blencathra, a Tory peer and former minister, asked the Department of Health what steps they are taking to ensure that every hospital trust is able to guarantee same-sex accommodation and intimate same-sex care. Although the NHS may claim to be committed to providing single-sex services, the reality is that both accommodation and care are mixed sex because NHS policies allow transgender people to be included as the sex with which they identify, according to the way they dress, and the name and pronouns they currently use. One quick win from the Perform process was instigating huddles, which took place on the wards, focused on key data, with actions as a result. These combined to create an overall trust rating of good. It was their idea in response to what they were seeing on the wards. Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. endstream endobj 410 0 obj <>stream There were sufficient staff to ensure outpatient clinics ran safely. We rated outpatient services as good overall. However this had deteriorated from September 2015 and in November 2015 only 82% of patients met this standard. patients in the emergency department must be assessed in a timely manner and cared for in a suitable environment. There was excellent working with Barnados with a clear ethos of engagement with and involvement of children, young people and their families in developing and delivering services. North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We rated medical care as requires improvement overall. Ensure that risk assessments in care records are consistently completed for all of the young people who use the community CAMHS service. The trust received a HSJ Partnership Award in 2019 as a result of this programme. Your staff have the answers. A review of nurse staffing had been undertaken across the trust since our inspection in November 2014 and action taken as a result. ensuring that the organisation's values are brought to life in everyday behaviour. The rating for trust level management was rated good and for use of resources it was rated requires improvement. [25], The trust has welcomed many expansions and successes in clinical services. Staff within community CAMHS services had not consistently documented that they had assessed the risk to young people. Staff provided care and treatment based on national guidance and evidence-based practice. The maternity service at Cossham Hospital was meeting the needs of each individual woman who attended, services were flexible and choices offered. This has continued to be true for NBT during the COVID-19 pandemic response. Its work since and a paradigm shift about health and wellbeing have taken it from below to above average in staff wellbeing terms, saved hundreds of thousands of pounds, and improved performance across the board. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds,. This was an improvement from 5.6 and 6.8 respectively in 2017. The national target time was not being met for the 18 week pathway for referral to treatment waiting times for outpatient services. The support included one-to-one and team-based support, along with practical interventions such as fast access to physiotherapy and psychological support available for staff. l,\? Improvements had been made to the financial governance of the trust, but there was still much to be achieved to bring the trust back to financial balance and address the non-achievement of key operational performance targets. +6]`.12UNjxt^aS/7GoXRF[@; ~Y^TC+[AjdX"XVB2E,Ky z7'gP "9$pmt5XW)RvMsM~ A&E was transferred on 19 May 2014. 6 April 2016. The hospital did not always ensure that appropriate patients were in escalation wards which meant some areas had unsuitable patients accommodated within them. [3], The service receives patient referrals from across the South West, throughout the UK, and worldwide. Managers were strong and committed to the patients and also to their staff and each other. There was strong clinical leadership and direction within the service. They encompass a desire in all of us to provide the highest quality of care to patients and each other. Any other browser may experience partial or no support. Responsive remained the same with a rating of requires improvement. This included a new integrated CAMHS lead and local teams had nominated lead roles within themselves. There was a large focus on celebrating success every day, which in turn helped staff to feel pride in their achievements. Although we rated safety as requires improvement in the trust, improvements had been made. We support and care for every member of staff, every carer, every visitor, and will always put the patient first. Immediate concerns raised by patients on those visits are discussed, if appropriate, with hospital staff. Most patients could access the service when they needed it. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. There was alignment between service and trust plans. [28] The Wellbeing Programme is funded by their charity, Southmead Hospital Charity, and is made up of a range of physical, psychological and lifestyle support. Healthcare Assistant - Band 2 - Neuropsychiatry | North Bristol NHS Trust End of life care was rated requires improvement overall. ensure that staff understand when a deprivation of liberty application should be made and that they are clear which patients are subject to such a restriction. The service had enough medical, nursing and midwifery staff with the right qualifications, skills, training and experience to keep patients safe from avoidable harm and to provide the right care and treatment. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually. Staff sickness levels also fell, generating associated budget savings. Staff turnover reduced from 17 per cent in 2017/18 to 14 per cent in early 2020. This rating stayed the same. This was because the environments for patients were not always safe, especially during times of escalation when patients were accommodated in inappropriate areas on wards and in the interventional radiology department. Services provided by the outpatient clinics reflected the needs of the local population. In most areas of the trust, paper records were stored securely. This is the South West version of the Department of Health Your Welcome standards. Separately, 100,000 has been secured from NHS England for a feasibility study to assess the need for rebuilding the GP-led health centre. Staff at all levels were very committed to providing good patient care and frustrated when they felt they could not achieve this. Staff followed processes to keep patients safe and there were improvements in systems to manage safe staffing across wards. Good Our inspection was carried out in two parts: the announced visit, which took place on 4, 5, 6 and 7 November 2014; and the unannounced visit, which took place on 17 November 2014. Our values are how we work towards achieving our vision to provide an outstanding experience for our patients, their families and the people who work for and with us. This team managed new referrals for young people up to the age of 13 who were at risk of self-harm or were in need of urgent help to stabilise their mental state. CCHP started the central intake team (CIT) to manage the risk of service users new to the service and subject to urgent referrals. In February 2018, it ran a series of surveys and staff listening events to collect feedback about how to do better. An initiative called Start Well, End Well was created by a team of clinicians, psychologists, and members of the quality improvement team. Training Administrator | North Bristol NHS Trust This success prompted NBT to commission a Perform Academy, which saw NBT staff trained to become Perform coaches to help further embed the approach and ensure that the coaching style continued. Professional development and healthcare careers, Learn how and when to remove this template message, https://www.england.nhs.uk/statistics/statistical-work-areas/ae-waiting-times-and-activity/, University Hospitals Bristol and Weston NHS Foundation Trust, "North Bristol NHS Trust Inspection Report", "Clinical trial of GDNF | Parkinson's UK", "Frenchay-to-Southmead hospital move for A&E cases", "Frenchay Hospital Site Redevelopment FAQs", "First patients to move into new Bristol hospital", "Investigation: Bristol's most vulnerable children face sell-off threat to services", "Southmead Hospital's Brunel Building wins two coveted awards", "Southmead Hospital Move Makers receive the Queen's Award for Voluntary Service", "Trust's winter cash withheld until it has 'believable' A&E plan", "Lack of beds at Bristol's new Southmead Hospital 'is putting patients' lives at risk', "200 North Bristol patients still waiting over a year for spinal surgery", "One in four trusts plunge deeper into the red", "Analysis: The trusts whose finances fell furthest despite 'urgent action', "Blowout in 12 hour waits at 'extremely pressured' hospital trust", "HSJ Partnership Awards 2019: Best Clinical Service and Treatment Pathway Transformation Project", "Non vitamin K antagonist oral anticoagulation- The future of anticoagulation following mitral reparative surgery", "Trusts missing out on tens of millions from overseas patients", "NBT Staff Wellbeing Programme named regional champions for wellbeing in NHS Parliamentary Awards", Avon and Wiltshire Mental Health Partnership NHS Trust, https://en.wikipedia.org/w/index.php?title=North_Bristol_NHS_Trust&oldid=1148975298, Articles with a promotional tone from April 2020, Articles containing potentially dated statements from November 2015, All articles containing potentially dated statements, Creative Commons Attribution-ShareAlike License 3.0, Southmead Hospital, Southmead Road, Westbury-on-Trym, Bristol, BS10 5NB, This page was last edited on 9 April 2023, at 11:22. Improvements had been made in supporting staff within their roles, through the appointment of nurse education practitioners and education programmes in the emergency department and in critical care. BA1 3NG, In The service provided care and treatment based on national guidance and evidence-based practice. All services had been rated as good for caring in November 2014 so we did not re-inspect this area, although we observed how people were cared for during the inspection. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. About Us | North Bristol NHS Trust - NBT improve feedback to staff following incident reporting. This was because mandatory training rates did not meet trust targets. Responsive improved to requires improvement. Because we rated childrens services as good in November 2014 we did not inspect them. However, there were also areas of poor practice where the trust needs to make improvements. Mortality rates were significantly lower than expected when compared with other hospital trusts, as measured by the Hospital Standardised Mortality Ratio and the Summary Hospital-level Mortality Indicator. There were clear links to improvement in care within most areas. UHBW NHS - Carers Charter They reviewed patients medications, wrote them up on the medication chart and gave advice to patients about their medication (what needed to be stopped prior to admission). The minister said that the NHS is reviewing its current guidance on delivering same-sex accommodation. North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. In addition, 84 per cent of staff felt able to share and comment on trust activity throughout the winter. The winter of 2017/18 was so bad it hit the national headlines. The leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. There were 107 operations cancelled on the day of operation in October 2014, 50 of these were due to the lack of a bed due to emergency pressures. 7 Appendix A: North Bristol NHS Trust today 24 8 Appendix B: The challenges we face 30. National industrial action update - 30 April-1 May 2023 | North Bristol Who we are - Avon and Wiltshire Mental Health Partnership NHS Trust The systems in place to monitor the completion of mandatory training were not effective. Research North Bristol NHS Trust . Please review our, You need to be a subscriber to join the conversation. [15], Between July and September 2014, the trust had the third worst performance in the country against the requirement to treat and discharge or admit 95 per cent of A&E patients within four hours. Targets in the emergency department were not being met for a maximum wait of four hours to be admitted, discharged or transferred, (in October 2014 this was 80.7% against a target of 95%); triage within 15 minutes of arrival and for patients remaining on a trolley in the department or more than 12 hours. Effective, responsive, caring and well-led remained good. There was a clear drive to increase the presence of the palliative care team at the trust, and clear actions were planned to achieve this. Responsive at core service level was rated requires improvement. This was an improvement from our last inspection in 2018. hko6 Thornbury Hospital site set for redevelopment - BBC News Systems for investigating incidents were embedded in most areas. The trust was not meeting its target of 85% for the percentage of staff receiving mandatory training. We have over 12,000 staff delivering healthcare across Southmead Hospital Bristol, Cossham Hospital, Bristol Centre for Enablement and within the local community of Bristol and South Gloucestershire. Mortality rates were below (better than) than the national average as measured by the Hospital Standardised Mortality Ratio. Medicines were not appropriately managed with weaknesses in storage and accurate recording of administration. PWC consultants initially trained 15 per cent of NBTs workforce, holding bootcamps with staff from all 26 wards, sites and discharge teams, supporting them through a 10-step process. Staff monitored the effectiveness of care and treatment, using the findings to make improvements and achieve good outcome for patients. We rated it as requires improvement because: Published We respect each other, acknowledge everyone's strengths and communicate effectively in an open and trusting environment. Visit PayScale to research North Bristol NHS Trust salaries, bonuses, reviews, benefits, and more! The dedication and commitment of staff particularly in the emergency department where they displayed excellent teamwork despite the significant demands on their service that they were struggling to manage. More needed to be done to strengthen the voice of allied health professionals at board level. ensure that equipment in theatre is sterile and available for use when required. 0117 342 5000 Here at NBT we have four values: - Working well together. By creating a diverse and equal workplace we are able to draw on a wide range of ideas from a workforce full of different skills, experiences, resources, talents and energies. Local results for every organisation | NHS Staff Survey Interviews at North Bristol NHS Experience Positive 63% Neutral 38% Getting an Interview Applied online 43% In Person 29% Other 14% More Difficulty 2.8 Average Hard Average Easy Interviews for Top Jobs at North Bristol NHS Training Administrator (1) Registered Nurse (1) Communications Assistant (1) Renal Dietitian (1) Thursday 27 April 2023. Infection rates had reduced since the move to the new hospital. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Members of the executive board walked the wards to raise awareness of the events and listened to staff in person. The vision and values within the trust were clearly articulated by staff and board members alike. It comes as the Government is poised to rewrite equality law to protect women by making it easier to bar trans people from single-sex spaces such as wards. There were 3,923 WTE working days saved due to a reduction in sickness levels. [27], The trust employs around 8,000 medical and non-medical professionals,[1] supported by volunteers. Admissions to the unit were appropriate and there was a system in place to triage referrals. Having a robust occupational health service and working in partnership with them can lead to increased productivity, reduced absence and money saved. Care records were not always managed safely. They provide general diagnostic, medical and surgical services to the populations of central Bristol, south Bristol and North Somerset. Staff, teams and services worked well together to deliver effective care and treatment. Our Values NBT Cares. The BBC is not responsible for the content of external sites. Flow within the hospital was poor due to insufficient medical beds. North Bristol NHS Trust - Wikipedia This is what started to create a shift in attitudes. A theme emerged: caring for you means better care for patients. Board members recognised that they had work to do to improve diversity and equality across the trust and at board level, as well as keeping non-executive level clinical input under review. Printable this page Accessibility tools. There were good systems in place to safeguard vulnerable young people and clear procedures for involving child protection services. The operational performance at the trust was meeting some but not all national targets or standards for treating patients and more needed to be done to improve this. Each laboratory features specific reference ranges. There was good multidisciplinary working across the trust. Published [23] This rating stayed the same.
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