I would love for them to complete their promise and put me in a Nissan 2021 for the price I was previously paying or I will never come back to Nissan in the future. Pre-Owned 2018 Ford Fusion Hybrid S FWD 4dr Car. Compare. from 8 AM - 9 PM ET. Through our back and forth phone conversations, this person was rude and short with me the entire time. Pre-Owned and a PLATINUM EXTENDED WARRANTY for 84 mths, unlimited miles was also purchased, plus the *** Insurance. Examples of poor service or misinformation include: I might not that he did not take his vehicle to an ********** store, since that is who he purchased it from. 2 hours later, Called again, lm again. Does my truck even have an S&B Air Intake system? Car was checked and ******* would call us before she left at 6. They pulled the truck around and in just a few minutes the young lady was coming back out to let me know that the Service Tech and the Service Manager wanted to speak with me and show me what's going on with the oil in the vehicle. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. The customer would be wise not to use the word FRAUDULENTLY REPORTED without all the facts. I have proof and witnesses of this. Thirty minutes later he calls me back and tells me its my water pump and with parts and labor itll be $860.00. Read there reviews ?? Used Certified One-Owner 2018 Ram 1500 Express in Arlington, TX - Don Davis Dodge Certified 2018 Ram 1500 Express in Arlington, TX 888-802-2903 View All Videos Price $24,945 Sign Up For Price Drop Alerts Confirm Availability Apply for Financing Value Trade-In Confirm Availability Request Information Currently Viewing Certified 2018 Ram 1500 Express . These accessories include: ***** tinted windows, ***** door edge protectors, ***** door handle protectors, Nissan wheel locks, Exact protective mats, custom pinstripe and Nitrogen filled tires. . This is why you want join our winning team. on 11/14/2022 *********************** called me and told me i could not buy the car i had ordered for the **** price of ****** unless i let them add dealer window tint and nitrogen in the tires for an additional cost of ***** dollars.This Bait and switch policy in not acceptable to me especially when there web site in banner letters says, The Bottom Line: We Don't mark up ****. We are in contact with CARFAX to ascertain why they would show the work completed when it was clearly stated on the invoice that no work was done, and to get their records corrected to reflect this fact in their records. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Unfortunately, after submitting Mr. ****** application, none of our lenders would offer financing. We discussed the issue he is having and we went over his extended warranty information provided through ********** where he purchased the truck. real person. After work on 12/14 I call a wrecker service to meet me at Don ********************** because I didnt want these people to do anything else to my truck. Jim Brown - CFO - Don Davis Auto Group | LinkedIn This is a multi-location business. Her husband, an American Airlines clerk who died in 2013, used two of those Chase accounts, records show. My insurance does not want to pay for the damage because this was due to a previous accident which I understand. Mr. *****, I spoke with Mr. **** on 06/04/22. We were then required to find another source to provide a replacement that would fit his intake setup. I spoke to him again today and asked if he had made any decision on how he wanted to proceed. The shop ******* assisted in getting the vehicle into a position to be towed and they left with the vehicle that evening. Auto Group. 067-309719-10) was filed in the 67th District Court of Tarrant County by Vehicle Safety Lawyer Todd Tracy on behalf of a Hurst, Texas businessman who suffered a catastrophic brain injury. I took my father's 2020 Nissan Pathfinder SL to our local Nissan Dealership, Don Davis Nissan of ********* on 1/19/2023 @12pm for an ************ change. They kept the car for . Purchased a pre owned vehicle(6/19/21) , everything was okay until I had an accident on 4/19/22. Javier Alvarado. Pre-Owned Vehicles for Sale in Arlington, TX - Don Davis Ford We refunded ******************** deposit. Don Davis Auto Group offers an industrystandard benefits package to all qualified employees. Bring your passion, energy and experience. Supplemental disability, accident, critical care insurance for employees and dependents, Employee Discounts on Vehicles, Parts and Service. NEW. F-150 Vehicles. BBB Business Profiles may not be reproduced for sales or promotional purposes. an. Manager, Finance. Very disappointed and **************. ****** ****** (Ford service manager) never submitted a check request to refund Ms. *******. I text him later on in the day and ask if my truck will be ready same day and he says it might be late today or by noon the next day. Als u dit bericht blijft zien, stuur dan een e-mail See details. - Per ****, there was no oil leak, but rather the problem was due to sloppy installation of a new high pressure oil pump that was done at a different Ford dealership a few months prior. Was informed it would take 3-4 days. Nous sommes dsols pour la gne occasionne. para nos informar sobre o problema. Visit us for sales, financing, service, and parts! Ok fine no worries. Vehicles for Sale in Arlington, TX - Don Davis Ford - Don Davis Auto Group His lips are moving," said vehicle safety lawyer Todd Tracy who represents Arnold and his family. Did not receive call on status. NEW. And if we could have obtained financingfor Mr.******, we would have. om ons te informeren over dit probleem. Mr. **** does not seem interested in allowing us to assist him. On 11/4 ****************** spoke to both one of our customer relation representatives along with a New Vehicle salesperson, ************************ During this conversation, we confirmed that this vehicle was available. BBB is here to help. I work full time+, am taking classes to further my education and I take care of my son. ****************** expressed reservation for the accessories but agreed after we informed that any incoming unit would have them added. I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. Robert Howard - President for Don Davis Ford, Inc. - Corporation Wiki Our Location Don Davis Nissan 1320 East 1-20 Arlington, TX 76018 Get Directions Send to Phone Finance Application Value Your Trade Payment Calculator View Inventory Meet Our Finance Staff Finance Director Jeremy Payne Finance Manager Javier Alvarado Finance Manager Stephen Nguyen Contact Information First Name* Last Name* Email* Phone "The cock and bull story used by the Don Davis Auto Group to defraud Mr. Arnold confirms the sleazy reputation of car dealers behaving like 'snake oil salesmen,'" said Tracy. Will have update on 7/19 for us. We tried to price out the direct replacement part number for the part that he had installed, since the OE part would not be compatible, and we wanted to ensure proper fitment. This is what a consumer is supposed to be able to go by when purchasing a vehicle is the accuracy of the CarFax and now I know for a FACT that this CarFax has been FRAUDULENTLY REPORTED on by 2 different Dealerships. I ended up submitting a claim through my insurance (State Farm) because it was making some noise. BBB Business Profiles may not be reproduced for sales or promotional purposes. He hung up without making an appointment. The results of his review are below. After a final review of the price and payment, ****************** stated he would not pay the additional for the accessories. Mrs. ****** declined and returned the Wrangler. Complaints for Don Davis Auto Group, Inc. - Better Business Bureau Please help us protect Glassdoor by verifying that you're a I cannot be without a vehicle so they are forcing me to drive a truck with faulty safety features. At no point was I under the impression that they would be able to look at the truck the day I dropped it off. Si continas recibiendo este mensaje, infrmanos del problema Todd Arnold purchased the vehicle for an employee to use in his pesticide business. They pulled the truck around and in just a few minutes the young lady was coming back out to let me know that the Service Tech and the Service Manager wanted to speak with me and show me what's going on with the oil in the vehicle. After speaking with ****************** today, he stated that we did not discuss the accessories price prior to the vehicle arrival. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. There needs to be ramifications for this. I would suggest that you redact that information from any public posting of this complaint, so as not to become a party to the slander. She was a co-signer on his investment account at JPMorgan Chase Bank since 1997, records show. Si vous continuez voir ce Please people DO NOT I REPEAT DO NOT bring your car to be serviced here. Please Reference BBB ******************************************* for more info. Used One-Owner 2013 Dodge Charger SE in Arlington, TX - Don Davis Dodge Requested to give another day. Explorer Vehicles. He talked to her this morning to confirm the mailing address, and we will get a check in the mail right away. Additionally, the $1495 price is significantly less than the accessories charged by others. About 1-2 weeks into my experience working I was left alone like completely alone. We sincerely apologize for the Inconvenience but feel we have done all we can do and offered her to keep either vehicle. Don Davis Auto Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. How am I supposed to be without a vehicle for 5 business days? He has agreed to refund Ms. ******* on these repairs. Used One-Owner 2020 Honda Civic Sport in Arlington, TX - Don Davis Dodge INFO EMPLOYMENT Used 2020 Honda Civic Sport in Arlington, TX 888-802-2903 View All Videos 30 Views Price $25,610 Sign Up For Price Drop Alerts Confirm Availability Apply for Financing Value Trade-In Confirm Availability Request Information Currently Viewing A judge ordered her to pay $1.1 million in restitution last year, and the IRS placed liens on all of her property. Don Davis Auto Group - Nissan Dealer Arlington TX New & Pre-Owned Cars . Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail The Bottom line is i could not buy the car for the **** Price. She choose not to repurchase either unit. View Robert Howard's colleagues in Don Davis Auto Group Employee Directory. We would also offer to buy his vehicle back for the 27,999 sales price from December. Don Davis Discount $832 Don Davis Price $31,848 *Manufacturer's Rebate subject to residency restrictions. If you have any questions, feel free to let me know. This is a 2018 Ram 2500 with approximately 60,000 miles on it. I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. We cannot put him ahead of other customers that have already left their vehicles for diagnosis and repair. The U.S. attorney's office filed court papers to foreclose on the lien on her house on the 800 block of Chaparral Lane, which is valued for tax purposes at $115,266. . We do not input information directly into CARFAX. Used Certified One-Owner 2023 Ram 2500 Power Wagon Rebel in Arlington On 12/13/2022 she informed us that she was having the vehicle towed out. As with all consumers, we invite them to the dealership in an effort to not only obtain financing but also find the right vehicle. We are rejecting the original response as we have not received any correspondence or the promised refund from this business. President/Owner at Brown Properties Olive Branch, MS. Jim Brown. Ok no problem. Called 7/19 at 4:45pm we got vm again. Finally recd call back, was informed tech had not worked on vehicle yet, but were second in line. Don Davis Auto Group, Inc. Company Profile | Arlington, TX They may have been associated with this organization before or after this year as well. ABS brakes.Don Davis Ford is family owned & operated and has been is business since 1979. Don Davis Auto Group This person actually tried to argue with me about what the actual problem was even though we had already scanned and read the code. I even confirmed this with his warranty provider. Auto Group. Also the other Dealership Crest Nissan of Frisco suggested to find a way to make an insurance claim "like driving through a hail storm or something" or "wrecking the vehicle and use the *** Insurance to pay it off and then start over". We are the only Nissan in Dallas/Fort ***** that clearly states our accessories on each new vehicle in stock. Syed Jilaney. The $7,000 down payment was made in May on the purchase of the Jeep Wrangler. Please let me know if you need anything further from me. Lewis, 56, managed all of Davis' investment accounts and personal bank accounts from a computer in the Fort Worth. While I empathize with ********************** frustration not being able to find a vehicle during these times but we will were above board during this transaction. enviando un correo electrnico a Dodge Chrysler Jeep Ram. It has exceeded 30 days from the initial response from Don Davis Group. NEW. I brought my car in on 12/12 because it was smoking for some odd reason. I had to take it back to the dealership. They kept the car for approximately 1 month. Auto Group. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This dealership has a horrible reputation and I definitely see why. No, I did not take my vehicle to **********, as they told me I would have to leave my truck with them for TWO weeks with no loaner. We will give you the training, support and encouragement to succeed. Dodge Chrysler Jeep Ram. Please Reference BBB ******************************************* for more info. This is the response to complaint from Rodolfo ******. Kicks Vehicles. Mr. ****** did receive a promotional letter offering to trade is 2020 leased Altima for a a 2021 lease Altima. Why should I have to pay for a loaner vehicle when I bought the extended warranty? $70 Million Lawsuit Accuses Don Davis Auto Group of Misrepresenting The U.S. attorney's office on Tuesday filed a foreclosure lawsuit seeking to take ownership of an Arlington house she owns, records show. Originally Don Davis Nissan of ********* had notated on the CarFax for this vehicle that they did a Maintenance Service, but them they went back in and updated the CarFax to say that they had Changed the Oil & Filter, Rotated The Tires, and Completed a Rear Brake Job. While we understandher frustrations with any repair that her vehicleshas needed, we believe we have stood behind the productshe purchased more than most dealers would. ABS brakes.Don Davis Ford is family owned & operated and has been is business since 1979. . Finally spoke to a mgr Austin that evening. Pathfinder Vehicles. Used One-Owner 2020 Honda Civic Sport in Arlington, TX - Don Davis Dodge Because our employees represent the best investment we can make. When I took my vehicle to the collision center for repairs a few days later I was contacted letting me know there was more damage than I thought the bumper was rusting due to a previous accident . I did remind him that his warranty company had a direct bill program set up with Enterprise for a rental car. Kevin is a multiple recipient of the Stephen Philbin Award for excellence in legal reporting. Above all else, it makes Don Davis Auto Group a special company, one that can attribute its success to its products, clients, and most importantly, its team members. No further contact from you is necessary as I have seen and heard enough. If you have any questions, feel free to call me at ************. los inconvenientes que esto te pueda causar. Due to the Dealership running my credit for a new vehicle contract the original loan could not be honored and I'm being told that the $7k would not be returned nor applied for a new vehicle my only option is to try to get approved for the Jeep again or have them give me a vehicle that I did not plan on getting. Why did **** communicate a specific part requirement to me and then do something else? At the end of March, 2022, I had my Ford F-350 truck towed to Don Davis Auto Group, Arlington, TX, for repairs related to the check engine light being on and an oil leak. Frustrated with this situation because Im paying these people almost ****** and they are not trying to accommodate me I decide to check out their reviews and thats when I realized I left my truck at the worst service department in **! However the upgraded wheels and tires that were on the vehicle when she traded it in had been removed and replaced with the original wheels and tires. We have nearly 100 Chevy Silverado and Sierra pickup trucks on hand, providing a great selection of work-ready vehicles to our customers. ****************** had seen on a Nissan website that we this vehicle incoming. That is a bald face lie and shame on you sir. DON DAVIS AUTO GROUP - 17 Reviews - Yelp The final result being that Mrs. ****** got rid of her Jeep Wrangler that she owed $9,907.08 more that its market value with a payment of $7,000 and leaving us with a loss of $2,907.08 plus approximately $2,000 worth of wheels and tires removed from the Wrangler before returning it to us. The down payment reduced the payoff on the Wrangler that much but was still $2,907.08 more than the fair market value. Dodge Chrysler Jeep Ram. Pre-Owned One-Owner 2019 Mazda Mazda3 Sedan Select Sonic Silver Metallic in Arlington, TX at Don Davis Nissan - Call us now 877-379-3670 for more information about this Stock #N63587B Don Davis Nissan OUR DEALERSHIPS Auto Group Dodge Chrysler Jeep Ram Ford Collision Center NEW Search Inventory Rogue Vehicles Kicks Vehicles Pathfinder Vehicles It was a minor accident rear ended bumper was a little damage. message, contactez-nous l'adresse Search Inventory. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. . We were able to secure financing on both vehicles in question. Was told oil change was completed. If you have any questions, feel free to contact me. Edge Vehicles. Here`s the Deal! We cannot put him ahead of other customers that have already left their vehicles with us for diagnosis and repair. Instead they replaced the PRO SR (which I had mentioned repeatedly in conversations with ****) for $165 and sourced from a speed shop. 10 complaints closed in the last 12 months. I made a appointment to take my F150 P/U in to have the power side view mirrors fixed on 5-5-5-2022 the appointment was scheduled for 5-25-2022. The final result being that Mrs. ****** got rid of her Jeep Wrangler that she owed $9,907.08 more that its market value with a payment of $7,000 and leaving us with a loss of $2,907.08 plus approximately $2,000 worth of wheels and tires removed from the Wrangler before returning it to us. As far as replacement parts being more readily available at the time, we cant completely know how accurate that is, as we needed to ensure proper fit as well. We paid $199.90 and we had no vehicle for 10 days, rude customer service and didn't want to provide us with a written estimate until we pressed for it. Don Davis Nissan has been proudly serving Arlington, Texas since July 1979! The other complaints against your dealership further proves that point. This rating has decreased by -19% over the last 12 months. Since then I have taking the car back to the dealership seven times, a few times for the same thing. Don Davis Nissan takes great pride in our pricing transparency. Don ********************** charges $1495 for these accessories. Spoke to someone after calling again, was informed there were no updates. F-150 Vehicles. Used One-Owner 2013 Dodge Charger SE Pitch Black in Arlington, TX at Don Davis - Call us now 888-802-2903 for more information about this Stock #P22725. I did not hang up while attempting to make an appointment. Need to file a complaint? We had our shop ******* jump start the vehicle, as it was in a parking spot that could not be accessed by a wrecker and the car would not start to be moved. Don Davis Dodge in Arlington, TX offers new and used Chrysler, Dodge, Jeep, Ram and Wagoneer cars, trucks, and SUVs to our customers near Dallas. Additionally, I did now speak with her until afterher mother called me to discuss the situation which promptedMS. ******** to return my call. Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers Diversity and Inclusion Tech At Bloomberg. Called them on 7/14 for status, kept being transferred to voice-mail. Clean CARFAX. Its why Don Davis Auto Group stands out as an industry leader and why people want to work with us, organizations want to partner with us and why clients come to us time and again as a leading resource for for all of their vehicle needs. BBB reports on known marketplace practices. By signing up you agree to ourTerms of ServiceandPrivacy Policy. Additionally, we tried to repeatedly call MS. ********, but her phonewould not accept voicemail. I have a 700 + credit score and have never made a late payment but they have refused to lower my payment or accommodate me for the promise they failed to keep. However, after delivery the lender declined to fund the contract on the Nissan Rogue unless Ms. ****** traded in both of her cars, which she declined to do. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Wenn Every single service review was abhorrent! We offered him his purchase price to trade into another vehicle. Let me know if there is anything else you need from me. She has paid $104,532 so far, according to court records. I am seeking a partial refund of $300.00 from the total charge of $613.97 and an apology/explanation for the poor customer service I received from ****. Ci - Initially **** estimated repairs could take as long as 10 days, but said they would try to expedite this as I had no back-up vehicle. Bad experience With Don Davis Ford in Arlington. Don Davis Auto Group in Arlington, TX offers new and used Dodge, Chrysler, Jeep, Ram, Ford, and Nissan cars, trucks, and SUVs to our customers near Dallas. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. to let us know you're having trouble. Lies lies lies all lies. Robert Howard - Don Davis Auto Group, Inc., Arlington, Texas - AllPeople Don Davis was an okay place to work to say the less. Most recently with a significant repair that we contributedover $1000, 6 months after she purchasedthe vehicle. . Seems excessive but cant be easily validated because the recorded beginning/ending mileage(s) on the invoice are identical. Dodge Chrysler Jeep Ram. While the Versa that ****************** wanted never was on or website, you can see the accessories price added to this vehicle. I took my father's 2020 Nissan Pathfinder SL to our local Nissan Dealership, Don Davis Nissan of ********* on 1/19/2023 @12pm for an ************ change. He jumps my truck and every light on my dashboard is on. We in no way did anything fraudulent and if necessary could take legal action against them for this slander. Collision Center. Never was I offered another diagnostic test to see what was wrong with my vehicle ??. He is very unprofessional and sassy! The salesman fraudulently claimed that the super steel "made the truck super strong, especially in the area where people sat" according to the lawsuit. To hide the thefts, Lewis made false entries in the accounting software on her work computer, claiming the checks paid expenses related to Davis' personal investments and/or assets, according to court records. Phone Email. Kevin Krause. Sadly, an expert engineering analysis conducted by automotive engineers, including one who helped design the Dodge Viper and Ford GT supercar, found that there was no "super steel" in the Toyota truck to protect Mr. Arnold from catastrophic brain damage. I informed him that we would need 4-5 days to perform the diagnosis. I informed him that we would be able to look at it on 06/09 or 06/10. Our culture rests on providing opportunity and challenge for our team members while encouraging healthy work-life balance. The $7,000. However, after delivery the lender declined to fund the contract on the Nissan Rogue unless she traded in both of her cars which she declined to do. Due to the potential damage to the engine due to the sludge on the oil cap, we declined to work on the vehicle and recommended that they take it back to the dealership it was purchased from. Lisa Lewis worked for North Texas auto magnate Don Davis for more than 20 years and was his personal assistant for most of that time, helping to manage his personal financial affairs. Kevin earned a BA from Boston University. She choose not to repurchase either unit. Used Certified One-Owner 2023 Ram 2500 Power Wagon Rebel Granite Crystal Metallic Clearcoat in Arlington, TX at Don Davis Auto Group - Call us now 877-377-6801 for more information about this Stock #P22738A. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Address (es) 1320 East 1-20 Alrington, TX 76018. We strive to create an environment that is entrepreneurial, nurtures personal development and builds on unique talents. To keep growing and building on our success we look for like-minded individuals to join our team. Pre-Owned One-Owner 2019 Mazda Mazda3 Sedan Select in Arlington, TX Declined service repairs, but still need oil change. As you can clearly see, the repair invoice states NWD NO WORK DONE and all line items are N/C. Robert B Howard, Don Davis Auto Group Inc: Profile and Biography Don Davis Auto Group . She was sentenced last year to three years and six months in federal prison for mail fraud. Si continas viendo este mensaje, Company Description: The Don Davis Auto Group rounds up some sturdy wheels for Ranger and Cowboy fans, as well as surrounding residents in the Dallas/Fort Worth metroplex.